Customers say this sweater is exceptionally soft and warm, with many describing it as the softest they've owned. The cropped length hits at the waist and pairs well with high-rise jeans, though some find it shorter than expected, especially those with longer torsos. The pointelle knit pattern and subtle texture receive frequent praise. Many customers love it so much they purchase multiple colors, with several mentioning they own two or three. The fit runs true to size for most, though a few note sizing inconsistencies. Common feedback includes appreciation for the quality construction and versatility with different outfits.