Customers say this sweater is incredibly soft, cozy, and comfortable with excellent quality fabric. They appreciate its versatility for dressing up or down and love the beautiful colors available. Many reviewers mention it pairs well with jeans and receives compliments. The sweater washes well without pilling and provides good warmth. However, several customers note it runs large and recommend sizing down, with some finding it boxy or longer than expected. Common feedback includes the need to order XXS instead of XS for petite frames, though most find the fit flattering once properly sized.